Frequently Asked Questions

While the solar panel is IP67 water-resistant, offering protection from water splashes, it is important to handle it with care. The sunlight generating side is lP67 anti-watersplash and scratch-resistance.

The zippers on the pocket can securely hold the power cords and cover the power port, while the durable ETFE-laminated case helps extend the lifespan of the panel.

However, the portable solar panels TS200 and T420 are designed for use in sunlight, and when it starts to rain no production of Energy! It will be important to bring the panel inside to prevent damages when it starts to rain.

Important: Do not leave the solar panel exposed to heavy rain or submerge it in water!!!

It depends on the total voltage and watts of solar panels you choose. TS2400 supports solar panels with maximum of 500W, 50V in voltage. So with 200W solar panels, 2 solar panels are recommended.

1. It cannot. Please use the same parameters of solar panels to charge the power station. It must be sale wattage and same voltage.
2. The 100W solar panel voltage is normally 12V, and the 200W solar panel voltage is normally 18V. Mixing the two would cause the high voltage to flow back to the low voltage, which will damage the circuit and cause damage to the solar panels and power station.

For TS2400, you can charge it at standard wall outlets (1100W max), or by solar panels (500W max), combine AC and solar charging to reach max 1600W charging speeds.

Yes, TS2400 supports UPS. When your portable power station is plugged into the wall, any electronics plugged into the machine are powered from the grid and not from TS2400 battery. When power from the grid stops, as in a blackout, the power station immediately switches to battery automatically to offer power supply to your electronics within 8ms.

TS2400 offers daily life water-resistance for DC and USB ports, we designed rubber plug for these ports for life water-splash proof or light rain. Please keep it away from liquids as it is not IP68 water-proof.

Not, TS2400 is a single unit.

PV input requirements for TS2400:

The TS420 is a perfect Panel to use but when you prefer to install other please consider below information. Always ask us if this could work with our power units.

Work Voltage: 11.5-50V

Input Power: 500W Max.

Include MC4 connectors.

By 1100W AC charge: 2H

By 900W AC charge: 2H 40min

By 700W AC charge: 3H 20min

By 500W AC charge: 4H 30min

By 300W AC charge: 7H

By 500W solar panels, fully charged within 4 hours

1100W AC charge+500W solar panels: 1.5 Hours

17 hours @12V, 8.5hours @24V.

Charge: 0-40℃ (32-104℉)

Discharge: -15-40℃ (-4-104℉)

Storage: -15-40℃ (-4-104℉)

Technically, it can power electrical devices under such situations, but please avoid charging it.

Calculate the total wattage of your devices. TS2400 should work if the load doesn’t exceed its rated 2,400W. When the load power exceeds 2,400W, the machine will reduce the voltage to make the load work stably. When the voltage is lower than 78V, the machine activates protection and stops working.

Working time = TS2400’s Watt-Hours * 0.85 / operating power of your device.

Example: Let’s assume your device’s power consumption is 60W (might be a mini cooler)

2048Wh*0.85/60w = Roughly 29 hours of working time

Please note the actual power consumption varies based on many factors.

No. If the battery pack is faulty or even dead, please contact Tulip Power Customer Service.

To protect your machine as well as prolong the battery using time, TS2400 AC output and DC output ports will be turned off automatically after 8 hours of unuse. USB ports will be turned off after 5 minutes of unuse. When all discharge ports are in turned-off state, the main power button will be turned off after 5 minutes of no operation.

All our products are available via authorised distributors and resellers.

Please select your closest

Europe

Caribbean

LiFePO4 batteries, or Lithium Iron Phosphate batteries, offer several advantages over older versions of lithium-ion batteries, such as those using lithium cobalt oxide (LiCoO2) or nickel-cobalt-aluminum (NCA) chemistries. Here are some key benefits:

Safety
– Thermal Stability: LiFePO4 batteries have a much higher thermal stability compared to other lithium-ion batteries. They are less likely to overheat and are more resistant to thermal runaway, reducing the risk of fires or explosions.
– Chemical Stability: The phosphate-based cathode material is more stable and less reactive, which further enhances safety.

Longer Cycle Life
– Durability: LiFePO4 batteries have a longer cycle life, often lasting over 2,000 to 3,000 charge cycles, compared to 500 to 1,000 cycles for older lithium-ion chemistries. This makes them ideal for applications where long-term reliability is essential.

Better High-Temperature Performance
– Heat Resistance: They perform better at higher temperatures, making them suitable for environments where other lithium-ion batteries might degrade quickly.

Constant Power Delivery
– Stable Discharge Voltage: LiFePO4 batteries maintain a relatively constant discharge voltage, which provides consistent power output until they are nearly depleted. This is beneficial for applications requiring stable voltage and power delivery.

Environmentally Friendly
– Non-Toxic: LiFePO4 batteries do not contain harmful materials like cobalt or nickel, making them more environmentally friendly and easier to dispose of or recycle.

Fast Charging
– High Charge Rate: These batteries can be charged at a higher current without damaging the cells, enabling faster charging times compared to other lithium-ion batteries.

Wide Temperature Range
– Cold Performance: While not as strong as some chemistries in extremely cold temperatures, LiFePO4 batteries still perform better in cold conditions compared to other lithium-ion variants, making them more versatile for various climates.

Lower Self-Discharge Rate
– Longer Storage Life: LiFePO4 batteries have a very low self-discharge rate, allowing them to retain their charge longer when not in use. This is particularly useful for backup power and infrequent-use applications.

High Discharge Rate
– Powerful Performance: They can deliver high discharge currents, making them suitable for applications requiring high power, such as electric vehicles and power tools.

Lightweight
– High Energy Density: While they have a slightly lower energy density than some other

Yes, the solar power units can still operate on cloudy days. While their efficiency may be reduced due to lower sunlight intensity, they are designed to generate power even in less-than-ideal weather conditions. Keep in mind that factors such as light angle and cloud cover can impact the amount of energy produced.

The power unit can be recharged using four methods:

1. Solar Saga panel
2. Wall outlet
3. Car charger
4. Gas generator

However, it’s important to note that solar panel charging efficiency can be influenced by various factors, such as the angle of the light and sunlight intensity. On cloudy days, the efficiency of solar panel charging may decrease due to reduced sunlight.

The appropriate size of a solar generator depends on your power requirements and the number of appliances you intend to run. For essential devices like electric fans, laptops, and small electronics, the Tulip Power TP1200 Generator is a suitable choice for some basics. However, if you need a more robust solution for powering multiple appliances and providing comprehensive backup, the Tulip Power TP2400 Units is a the best option. The TP3600 is our strongest unit and best choice for a larger budget. Consider your specific energy needs to select the right generator for your home.

Yes, when you using the right cables suitable for your standard panels you can connect our TS800, TS1200, TS2400, TS3600 to your standard panels.

Each Power unit include a solar Charging Cable XT90 > MC4 cable. Use some extra length of cable and connect the standard PV panels together and you are ready to produce energy.

Please check per Power Unit the Maximum solar imput !!

Never connect more PV panels as allowed per Power Unit!!

The amount of sunlight hours per year can vary significantly between countries due to differences in latitude, climate, and weather patterns. Here’s a comparison between Europe-Netherland and the Caribbean-Cuba:

Netherlands:

• Average annual sunshine hours: Approximately 1,400 to 1,700 hours per year.
• Sunshine distribution: The Netherlands experiences more sunshine in the summer months (June, July, and August) with longer daylight hours, while the winter months (December, January, and February) have much shorter days and less sunlight.

Cuba:

• Average annual sunshine hours: Approximately 2,800 to 3,500 hours per year, so roughly double!!
• Sunshine distribution: Cuba, being closer to the equator, receives more consistent sunlight throughout the year. The tropical climate means that sunshine hours are relatively high in all months, with slight variations between the wet and dry seasons.

Summary:

Cuba enjoys nearly double the amount of sunshine hours compared to the Netherlands, primarily due to its tropical location and consistent year-round sunshine.

Please check the hour of sun in your country and you can make a estimate of the return of investments by below rough calculations example for Caribbean:

A) Wp= 420 = 0,42kWP (use WP of your selected panel)

B) Hours per year = 2400 hours (check ours in your country)

C) Price: 0,30 Eur per kWh ( check cost in your country)

D) Years: 1/5/10/25 years

Calculation: A x B x C x D = 0,42 x 2400 x 0,30 x 10 = 3024 Euro 

Download here our ROI Calculator